Municipal Water Tanker Supply in Asansol

When piped supply fails in summer or during repair work, Asansol Municipal Corporation operates water tankers as an emergency service. Tanker supply is allotted ward-wise, with hospitals, schools and areas with no piped connection getting preference. Refusal without reason or unauthorised charging is actionable.

Key facts at a glance

Step-by-step procedure

1. Step 1: Record the supply failure with dates and photographs of dry taps or empty storage.
2. Step 2: Submit a written request for a tanker with the ward number and the number of households affected.
3. Step 3: Follow up with the water works department and confirm the tanker schedule.
4. Step 4: Ensure the tanker discharge is measured and, where a charge is paid, obtain a receipt.
5. Step 5: If the tanker does not arrive, escalate to the Executive Engineer and then the Municipal Commissioner.
6. Step 6: For chronic failure, file an RTI for the supply and tanker records and seek a writ remedy for a permanent solution.

Documents you need

• Written request to the water works department with the ward and premises address
• Holding number and water connection details
• Proof of the water scarcity such as photographs or supply records
• List of affected households or the institution's details
• Receipt of any charge paid
• Earlier complaints and acknowledgements

Common mistakes to avoid

• Requesting a tanker verbally and having no record of the request.
• Not documenting the piped supply failure, which is the basis of the request.
• Paying cash without a receipt, allowing unauthorised collection.
• Not escalating when the scarcity is chronic and the remedy lies in a permanent water infrastructure order.

Where to go in Asansol

Asansol Municipal Corporation operates tanker filling points at its water works. Summer scarcity is most acute in the higher wards of Asansol, Kulti and Jamuria.

Frequently asked questions

How do I request a water tanker in Asansol?

Submit a written request to the municipal water works department with your ward, holding number and the extent of the shortage. Tankers are allotted on priority to scarcity areas, hospitals and schools, usually within 24 to 72 hours.

Is municipal water tanker supply free in Asansol?

Scarcity relief supply is either free or charged at a nominal rate, while bulk commercial supply attracts the prescribed charge. Always insist on a receipt for any payment.

What can I do if the municipality refuses a water tanker in Asansol?

Escalate in writing to the Executive Engineer and then the Municipal Commissioner, and file an RTI application asking for the tanker allotment records. A writ petition is available where denial is arbitrary and discriminatory.

Who gets priority for water tankers in Asansol?

Hospitals, schools, areas without piped connections and localities facing a declared shortage get priority in tanker allotment, followed by general residential supply.